Privacy Policy

Last Updated: August 1, 2023

At Decusstori Travel Agency ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at decusstori.com ("the Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Request information about our services
• Book a tour or travel package
• Submit a form on our website
• Contact our customer service

This information may include:

• Name
• Email address
• Postal address
• Phone number
• Date of birth
• Passport information (for booking purposes)
• Payment information
• Travel preferences and requirements

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and your interaction with our Site. This information may include:

• IP address
• Browser type and version
• Device type and operating system
• Referring website
• Pages viewed and time spent on our Site
• Links clicked
• Time and date of your visit

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. For more information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Site and services
• Process and fulfill your travel bookings and requests
• Improve, personalize, and expand our Site and services
• Understand and analyze how you use our Site
• Develop new products, services, features, and functionality
• Communicate with you about our services, updates, and promotions
• Send you newsletters and marketing communications
• Respond to your comments, questions, and requests
• Process payments and prevent fraudulent transactions
• Comply with legal obligations

3. How We Share Your Information

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Travel Partners

To fulfill your booking requests, we may share necessary information with our travel partners, including hotels, transportation providers, tour operators, and activity providers.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

3.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right of restriction - the right to request that we restrict the processing of your personal information
• The right to data portability - the right to receive a copy of your personal information in a structured, machine-readable format
• The right to withdraw consent at any time if we rely on your consent to process your personal information

To exercise any of these rights, please contact us at [email protected].

7. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By mail: 123 Regent Street, London, W1B 4HY, United Kingdom
• By phone: +44 (0) 20 7123 4567